The Chat App Is the Last Thing That Matters
Teams, Slack, Discord, a custom GUI. People keep asking where agents should live. The control plane is a different thing, and it isn't a surface.
People keep asking which chat app agents are going to win. Teams, Slack, Discord, or a custom GUI. A team moving to agents picks a surface before it has anything to put behind it. I think the question is backward. The chat app is just where the dispatch message lands, and agents stopped being chat a...More ›